Rainer Sommer

10335 Zion Dr. Fairfax VA 22030-0189
(office) 703-993-2267 (fax) 413-826-8202
rsommer@gmu.edu

EDUCATION

Doctor of Philosophy, Information Technology, George Mason University, Fairfax VA, 1998 Doctor of Philosophy, Software Engineering, Columbia Pacific University, San Rafael CA, 1991 Master of Science, Information Systems Engineering, George Mason University, Fairfax VA, 1989

Bachelor of Individual Study, Information Systems, VA State University, Petersburg VA, 1987

ACADEMIC/TEACHING EXPERIENCE

Associate Professor, George Mason University, School of Public Policy, Fairfax, VA, Fall 2000- Present

Unit Leader, Digital Forensics Investigative Technologies Unit (DFIT), Center for Organizational Performance and Integrity (COPI); George Mason University, Schar School of Government and Policy.
Spring 2017 - Dec. 2017

• Provided research and analysis into public/private sector initiatives in Digital Analytics and Business Intelligence to enhance investigative and forensic technology efforts in Federal law enforcement and Inspectors General inquiries.

• The COPI Digital Forensics and Investigative Technology (DFIT) unit focused on the prevention, education, and investigation of cyber-related criminal activities. In this capacity the DFIT unit provided research, industry insights and exchanges, seminars and conferences, digital examiner and investigator certifications, and technical support to public sector agencies that were seeking proactive compliance with mandated governmental standards and policies.

Director, George Mason University, MSc. Enterprise Engineering & Policy, Fairfax, VA, Sept. 2000 - 2005

• Provide graduate level course instruction in the fields of International Telecommunications, Internet e-Commerce Architectures, ERP-based Enterprise Engineering and Public Policy Analysis.

• Supervise and guide master’s and doctoral students’ thesis work.

• Manage day-to-day affairs of the MSc. program

Director, George Mason University, Enterprise Engineering & Policy Laboratory, Fairfax, VA, Sept. 2000 – 2008

• ‌Designed, built, and currently manage the EEP integration laboratory in support of the joint (School of Public Policy/School of Information Technology and Engineering) M.Sc. in Enterprise Engineering & Policy degree program. The $5 million dollar laboratory was funded through combined contributions from private sector corporations such as Oracle, SAP, Great Plains, Promatis and IDS Scheer Inc.

Associate Director, George Mason University, Policy Analysis Center, Fairfax, VA, May 2000 – 2008

• Direct many projects/initiatives that are managed by the Policy Analysis Center. Co- developed and direct the information technology infrastructure and IT research agenda of the Policy Analysis Center.

Associate Research Professor, George Mason University, School of Public Policy, Fairfax, VA, Spring 1994 -2000

Director of Technical Support, George Mason University, Electronic Commerce Resource Center, Fairfax, VA, Spring 1994 –2000

Systems Engineering Research Faculty, George Mason University, Center of Excellence in Command, Control, Communication and Intelligence (C3I)
Aug. 1993- Dec. 1993

Adjunct Professor, George Mason University, Dept. of Decision Science, Nov. 1992 – Aug. 1993

Systems Engineering Research Faculty, George Mason University, Center of Excellence in Command, Control, Communication and Intelligence (C3I)
Aug. 1991- Aug. 1993

COURSES TAUGHT

Undergraduate

DESC/MIS 201 Introduction to Computer-Based Management Information Systems

Graduate

ITRN 772 International Telecommunications

PUBP 871/EEP 601 Introduction to Enterprise Engineering: Engineering and Policy(co-teach)

PUBP 833/SYST 659/EEP 607 Critical Information Technology Infrastructures

PUBP 833/SYST 659/EEP 604 E-Commerce Architectures

PUBP872/SYST692/EEP 602 Decision Support for Enterprise Integration

PUBP503 Culture, Organization and Technology

PUBP501 Policy and Organizational Analysis

PUBP716 Transportation Operations and Logistics

PUBP710 Public Sector Change Management

COURSES DEVELOPED

ITRN 772 International Telecommunications, This course provides an introduction to the multi- domain discipline of International Telecommunications.

TELE 730 Telecommunications Management, The course provides a technological and managerial grounding in the design and management of large-scale telecommunication infrastructures.

PUBP 833/SYST 659/ EEP 607 Critical Information Technology Infrastructures, Design and implementation of high-speed network and application services in support of modern Enterprise Resource Planning systems.

PUBP 833/SYST 659/EEP 604 E-Commerce Architectures (Business-to-Business Electronic Commerce). This course provides an introduction to the network and system architectures that support high volume business to consumer web sites and portals.

PUBP872/SYST692/EEP 602 Decision Support for Enterprise Integration. Focus on the use of "business intelligence" to enhance competitive advantage, developing an information-driven set of controls to improve profitability, and the creation of a balanced business with aligned corporate direction and strategic intent.

PUBP710 Public Sector Change Management. Introduction to the dynamics of public sector organizational change. Focus is on strategic planning, process innovation, “silo busting, and cultural differences in approaching change from both public and private sector perspectives.

Effective ISDN LAN Bridging (The course was developed and taught at the GMU Center of Excellence in C3I, for the Defense Information Systems Agency)

ECRC-Understanding Integrated Electronic Commerce in an Internet Environment (This course was developed and taught for the GMU ECRC program)

ECRC-Inter-network Development and Implementation (This course was developed and taught for the GMU ECRC program)

ECRC-Introduction to the Internet (This course was developed and taught for the GMU ECRC program)

PUBLICATIONS

Refereed Publications (accepted)

Public Sector Change: Understanding Vertical and Horizontal Integration, International Journal of Business & Management (IJBM), ISSN 2321 8916, Vol. V Issue VI, June, 2017, pp. 82-86.

Changing Public Sector Organizations from the Middle, International Journal of Business & Management (IJBM), ISSN 2321 8916, Vol. 4 Issue 4, April, 2016, pp. 321-325.

Public Sector ERP Implementation: Successfully Engaging Middle-Management! Communications of the IBIMA, Volume 2011 (2011), Article ID 162439, 11 pages DOI: 10.5171/2011.16243

Linking Strategic Planning Narratives to Process-centric Business Models, International Journal of Management and Enterprise Development (IJMED), Vol. 7, No. 3, 2009, pp. 249-261.

A Planning Solution for Virtual Business Relationships, Industrial Management and Data Systems (IMDS), Vol.109, No. 4, 2009, pp. 463-476

Comparison and evaluation of business process modelling and management tools, International Journal of Services and Standards (IJSS) Vol. 3, No. 2, 2007, pp. 249-261 (with Toshiki Ami)

Public Sector Enterprise System Implementation, Electronic Government, August 2006, Vol.4, Issue 1, pp. 76-96 (with Thomas Gulledge, Mary Leary, Douglas Frye, and Jimmy Vincent)

Contracting for Implementation of Standard Software, Industrial Management and Data Systems, 2006; Vol. 106, Issue 4, pp. 562-580 (with Michael Robey and Donald Coney)

‌Developing a Graduate Level Learning Program by Partnering with Industry, International Journal of Innovation and Learning (IJIL), Vol. 2. No 1, 2005, pp. 1-10, (with T.R. Gulledge)

Analyzing Convergence Alternatives across Existing SAP Solutions, Industrial Management and Data Systems (IMDS) , May 2004, pp. 722-734 (with T.R. Gulledge and G.Simon)

‌The U.S. Navy Enterprise Resource Planning Architecture, Electronic Government Vol. 1, No 4, 2004, pp. 439-461 (with T.R. Gulledge)

‌An Introduction to Basic Enterprise Resource Planning Concepts, International Journal of Management and Enterprise Development (IJMED), Volume 2, Issue 2, 2005, pp. 204-218 (with T.R. Gulledge and J.Vincent)

Architecting Cross-Functional Business Processes: New Views on Traditional Business Process Re-Engineering, International Journal of Management and Enterprise Development (IJMED) Vol. 1 No 4, 2004, pp.345-358

Splitting the SAP Instance: Lessons on Scope and Business Processes, Journal of Computer Information Systems, Vol 44, No. 3, Spring 2004, pp.109-115 (with T.R. Gulledge)

Integrating eBusiness Transactions Across Extended Enterprises: International Journal of Management and Enterprise Development (IJMED) Vol. 1 No 2, 2004, pp. 89-101, (with T.R. Gulledge)

Small-Medium Size Enterprises: No Longer Just Coping with the Supply Chain: International Journal of Management and Enterprise Development (IJMED), Vol. 1, No 1, 2003, pp. 4-11.

Why is Middle Management in Conflict with ERP? Journal of International Technology and Information Management Vol.2, No 1, 2003, pp. 30-39.

Public Sector Enterprise Resource Planning: Journal of Industrial Management & Data Systems, Vol. 103 , No. 7, 2003, pp. 471- 483 (with T.R. Gulledge)

Received the Emerald Publishers “Literati Award” and was selected by the editor and editorial team as the winning paper of the entire 2003 volume.

‌Business Process Flexibility: A Driver for Outsourcing: Journal of Industrial Management & Data Systems, Vol. 103, No.3, 2003, pp. 177-183.

‌The n-Tier Hub Technology: An International eBusiness Project Implementation: Journal of the Association of Computing Machinery (ACM) Special Interest Group, Vol.31, No.1, pp. March 2002, 18-23, (with T.R. Gulledge and David Bailey)

Business Process Management: Public Sector Implications, in Business Process Management, Vol, 8, No. 4, 2002, pp. 364-376, (with T.R. Gulledge).

Transferring Information Technology to Defense Industry Supply Chains, Journal of Management Information Systems (Taiwan), Vol. 6, 2000, pp. 181-197, (with A. Trappey, C. Trappey, and T. R. Gulledge)

Process Coupling in Business Process Engineering, Knowledge and Process Management, Vol. 6 1999, pp. 158-165 (with Thomas R. Gulledge)

Electronic Commerce Resource Centers: An Industry/University Partnership, Industry and Higher Education, Vol. 13 1999, pp. 127-134 (with Thomas R. Gulledge and M.M. Tarimcilar)

Books

Public Sector Enterprise Resource Planning: Issues in Change Management, An edited series of articles addressing the specialized ERP-driven change management needs of the public sector. Edward Elgar publishers.

Public Sector Pocketbook – Implementing ERP: Challenges and Perspectives on Managing Change. Ettol Managerial, Washington, DC, 2012, ISBN 978-1-300-51974-4

Refereed Book Chapters

Analyzing Maintenance Collaboration in Multiple Overlapping SAP Instances, In Collaborative Systems for Production Management, H. Jagdev, H. Wortmann, H.-J. Pels, and A. Hirnschall (Editors). Dordrecht: Kluwer Acadimic Puplishers, 2003, pp. 587-601 (with T.R. Gulledge, Mathias Kirchmer, and Georg Simon)

Using ARIS to Manage SAP Interoperability, Book Chapter, In Business Process Excellence - ARIS in Practice, Scheer, Jost, Abolhassan and Kirchmer (Editors), Springer Verlag, pp. 112-126, 2002 (with T.R. Gulledge and G. Simon).

Promoting Electronic Commerce in the Defense Industry, Book Chapter, In Electronic Commerce: Opportunities and Challenges, Rahman and Raisinghani (Editors), 1999 Hershey, Pennsylvania: Idea Group Publishing, 2000, pp. 85-101 (with C.V. Trappey, A.J.C. Trappey, and Thomas. R. Gulledge).

Cross Functional Process Integration and the Integrated Data Environment, Process Engineering: Advancing the State of the Art., J.D. Elzinga, et al. (Editors), Boston: Kluwer, 1999. pp.69-84 (with T. R. Gulledge and M. M. Tarimcilar)

Refereed Conference Proceedings

The Impact of ERP on Middle Management Advances In Production Management Systems, APMS 2005, Sept18-21, 2005.

Supply Chain Integration Roadmap, IMS-NoE SIG9, Manufacturing Systems Group, Aalborg University (Hans-Henrik Hvolby editor), ISBN 87-91200-42-3, March 2005.

Rethinking the Paradigm: Improving E-Commerce through Dynamic Inter-enterprise Integration (DII), Dynamic and Service-Oriented E-Business, WeB2004, Dec.11-12, 2004, Wash. DC.

Analyzing Maintenance Collaboration in Multiple Overlapping SAP Instances, In Collaborative Systems for Production Management, H. Jagdev, H. Wortmann, H.-J. Pels, and A. Hirnschall (Editors). Eindhoven: Technical University of Eindhoven, 2002. (with T.R. Gulledge, Mathias Kirchmer, and Georg Simon)

Business Process Inflexibility: An Impediment To Supply Chain Integration, Accepted for Publication in The First International Conference on Electronic Business, Hong Kong, December 19- 21, 2001 (with Thomas R. Gulledge)

Integrating eBusiness Transactions Across Extended Enterprises, IFIP WG 5.7 International Working Conference on Strategic Manufacturing, Aalborg, Denmark, August 26-29, 2001 (with Thomas R. Gulledge)

A Solution for eBusiness Technology Transfer, Asia Pacific Economic Cooperation forum on Small and Medium Enterprise Administration, Hsinchu, Taiwan R.O.C., June 26-28, 2001 (with Jason Pei- Shun Ho, Amy J.C. Trappey, David Bailey, Thomas Gulledge, Jennifer Sherwin)

‌Integrated Portal Solutions, IFIP WG 5.7 Computer Aided Production Management International Working Conference: Information and Communication Technology (ICT in Logistics and Production Management), Tromsø, Norway June 28 – 30, 2000. (with Thomas R. Gulledge)

Integrated Electronic Commerce: An International Laboratory for Business-to-Business Integration, In Global Production Management, Kai Mertins, Oliver Krause, and Burkhard Schallock (Editors). Boston: Kluwer Academic Publishers, 1999 (with P. Chang, P. Litvak, P. Norton, Thomas R. Gulledge, A.J.C. Trappey, and C. Trappey).

Electronic Commerce for SMEs in Shipbuilding Supply Chains, In S.J. Childe, Editor, Stimulating Manufacturing Excellence in Small and Medium Enterprises, Plymouth, England: University of Plymouth, 1999, pp. 413-18. (with R. Hira, J. Liuzzi, and T. R. Gulledge)

Aligning Strategic Objectives With Organizational Processes: A Methodology for Virtual Enterprise Implementation, In Strategic Management of the Manufacturing Value Chain, Umit S. Bititci and Allan S. Carrie (Editors). Boston: Kluwer Academic Press, 1998 (with T. R. Gulledge) (Finalist for best paper award at the IFIP WG 5.7 meeting).

Electronic Commerce for Shipbuilding Supply Chains, In C. Chryssostomidis and K. Johansson, Editors, Proceedings of the 10th International Conference on Computer Applications in Shipbuilding, Vol. I. Cambridge: MIT Seagrant Publication 99-1, 1999 (with R. Hira, J. Liuzzi, and Thomas R. Gulledge).

International Electronic Commerce: Beyond EDI, Proceedings of the Korean Management Information Systems Conference, Seoul Korea, 1997 (with S. Kim and Thomas R. Gulledge)

CASE Standards and Integration, Proceedings of the 25th Hawaii International Conference on System Sciences, Vol. III, January 7-10, 1992, pp. 320-330. (with Minder Chen and Edgar H. Sibley)

Proceedings Publications

Defining ERP Requirements in a Complex Environment, Institute of Operations Research and the Management Sciences, Accepted for publication in the Proceedings of the Korean Operations Research and Management Society (KORMS), Summer 2000. (with Thomas R. Gulledge)

A Case Study in UniG Collaboration on Technology: The Electronic Commerce Resource Center Concept, Proceedings International Conference on Technology Management: University / Industry / Government Collaboration, Istanbul, Turkey, June 24-26 1996. (with Thomas R. Gulledge and M. Murat Tarimcilar)

Conference Presentations

Any-to-Any Translation for Supplier Enablement, Invited presentation at the Technical Exchange Workshop on Supply Chain Planning & SCP Information Exchange / Product Configuration & Mass Customization, Copenhagen, Denmark, August 30-31, 2001

Naval Air Systems Command (NAVAIR) ERP Integrated Process Model, Development, Institute of Operations Research and the Management Sciences (INFORMS), San Antonio, TX, November 5-8, (2000)

Integrated Modeling in DoD Installation Management, Institute of Operations Research and the Management Sciences (INFORMS), Montreal Canada, April 24-29, (1998) (with T.R. Gulledge)

Joint Operations Planning and Execution System (JOPES) Reengineering, Institute of Operations Research and the Management Sciences (INFORMS), San Diego, CA, May 2-6, (1997)

Process Engineering in the Department of Defense, Institute of Operations Research and the Management Sciences (INFORMS), Washington DC, May 5-8, 1996. (with Ruth A. Anderson, Thomas R. Gulledge and Edgar H. Sibley)

Integrated Process Modeling in DoD Planning Environments, Institute of Operations Research and the Management Sciences (INFORMS), Dallas TX, Oct 24-29, 1996.

Activity and Data Views in Integrated Enterprise Modeling, Institute of Operations Research and the Management Sciences (INFORMS), Atlanta GA, Nov 3-6, 1996.

Economic Issues in Enterprise Integration, Institute of Operations Research and the Management Sciences (INFORMS), Singapore, June 1995. (with Thomas R. Gulledge)

Towards a Better Working Government, Invited Presentation at the Conference on Governing and Decision Making, Bilkent University, Ankara, Turkey, Dec. 1995. (with Thomas R. Gulledge, Ruth A. Anderson and M. Murat. Tarimcilar)

Extended Enterprise Integration, Invited Workshop, Virginia Forum for Excellence 2000, Richmond, Virginia, 2000 (with Thomas R. Gulledge).

Large-Scale Enterprise Integration, Presentation at the Delft/GMU Workshop on Critical Infrastructure Convergence, Fairfax, Virginia, 2000 (with Thomas R. Gulledge).

Conducting ERP Gap Analysis at the Naval Air Systems Command (NAVAIR), Invited Presentation at the Conference on Enterprise Resource Planning (ERP) for Government, Alexandria VA, Feb. 29–March 1, 2000 (with Dennis Distler)

Public Sector Enterprise Resource Planning, Institute of Operations Research and the Management Sciences (INFORMS), Salt Lake City, Utah (with Thomas R. Gulledge)

Other Publications

Installations as a Business, A Special Report to the Director of Installations Management, Office of the Secretary of Defense (Industrial Affairs and Installations), 1998. (with T. R. Gulledge and M. M. Tarimcilar)

Joint Operations, Planning and Execution Reengineering, A report to the United States Joint Chiefs of Staff (1997). (with Gulledge, Thomas, R., David Olson, Lawrence Kelly, Ronald W. Acker, James Frank, and Michelle Wallick)

MIS Definitional Study: The Indonesia Investment Coordinating Board “BKPM”, Desk study report prepared for the U.S. Trade and Development Agency (USTDA) (August, 1995). (with Thomas R. Gulledge and Jon Monett)

MIS Definitional Mission: The Indonesian National Logistics Agency “BULOG”, In-country investigational report prepared for the U.S. Trade and Development Agency (USTDA) (March, 1995). (with Thomas R. Gulledge and Jon Monett)

Integrated Process Engineering, Unpublished Report for The Office of the Deputy Assistant Secretary of Defense (Information Management), (1994), Policy Analysis Center, George Mason University, Fairfax, VA. (with Ruth A. Anderson, Thomas R. Gulledge and Edgar H. Sibley)

A Functional Evaluation of Enterprise Networking and Client-Server Technologies, Prepared for The Corporate Information Office of The Defense Information Systems Agency (1993), Center of Excellence in Command, Control, Communication and Intelligence (C3I), George Mason University, Fairfax, VA. (with E. Paul Hager)

The Windows NT Operating System Suite in the Enterprise Client-Server Environment, Prepared for The Corporate Information Office of The Defense Information Systems Agency (1993), Center of Excellence in Command, Control, Communication and Intelligence (C3I), George Mason University, Fairfax, VA. (with E. Paul Hager)

Developing Client-Server Organizational Profiles Based On Task-Attribute and Functional Process Modeling, Prepared for The Corporate Information Office of The Defense Information Systems Agency (1993), Center of Excellence in Command, Control, Communication and Intelligence (C3I), George Mason University, Fairfax, VA. (with E. Paul Hager)

RECENT GRANT FUNDING

Total grants exceed $5,000,000

2016-2017 Submissions: IBM Center for The Business of Government
Application Number: 94430078
Proposal Title: Understanding cross-functional process integration to improve public sector change initiatives.
Submitted June 2017

2014-2015 Submissions

IBM Center for The Business of Government
Application Number: 12601751
Proposal Title: Public sector change management: The impact of "trusted intermediaries".
Submitted March 2015 (not Funded)

Enterprise Resource Planning (ERP) Research Laboratory
Currently writing this proposal to Oracle Corporation as part of the Oracle Research Partnership initiative to support research in Business Application implementation. To be submitted on or before July, 1 2015 (not funded)

Previous Funded Submissions

Enterprise Engineering Laboratory: Integrated ERP Architectures, Sun Microsystems Inc.,
$75,000. Submitted (Sept. 2005), Competition ended Feb. 2006

Enterprise Engineering Laboratory: SAP ERP Upgrade, SAP America Inc. (accepted Nov. 2006 –
$750,000 software upgrade for the laboratory.

Enterprise Engineering Laboratory: Microsoft ERP Upgrade, Microsoft Inc. (accepted Dec. 2006 –
$25,000 software upgrade for the laboratory.

Public Sector ERP Challenges: IBM Government Business Information Center (Submitted Nov. 2006), Competition ends March 2007.

Funded to Date

Project Leader, Enterprise Business Solutions, (2003-2004) Computer Sciences Corporation, Fairfax, VA, $235,000

Project Leader, Enterprise Engineering & Policy Laboratory Upgrade, (2003) Sun Microsystems Matching Grant, Sun Microsystems, $87,000

Project Leader, Corporate Trading Exchange and Demonstration Laboratory Project, (2001-2002) Government of Taiwan R.O.C., funded by Boeing Aerospace Corporation, $432,000

Co-Project Leader, Project Pathfinder (EDI EX*tender): International Electronic Commerce (2000), funded by Oracle Corporation, Corporate Partnering Research Project, $992,045

Co-Project Leader, eEnterprise Project (2000), funded by Great Plains, Inc., Corporate Partnering Research Project, $898,420

Co-Project Leader, Oracle Applications Reference Model Project (2000), funded by PROMATIS Corporation, Corporate Partnering Research Project, $114,000

Co-Project Leader, ERP Supply Chain Optimization (2000) funded by SAP America, Inc. funding $1,169,000

Co-Project Leader, Project Domain Modeling for Supply Chain Integration (1999), funded by IDS – Scheer, Inc., $131,000.

Co-Principal Investigator - Joint Operations Planning & Execution Modeling and Documentation (1996). This project was funded by the Office of the Assistant Secretary of Defense (C3I) and sponsored by the Joint Chiefs of Staff (J3), $313,891.

INDUSTRIAL EXPERIENCE

Consultant, US Army, Communication Electronics LifeCycle Management Command (CECOM)

• Supported the development of ERP process requirements, implementation strategy, and training plan for the Army’s SAP software procurement. (2005-2006)

Consultant, Committee for Aviation and Space Industry Development (Gov’t. of Taiwan R.O.C.) (2000)

• Developed E-Commerce strategy for Taiwan aerospace suppliers

Consultant, Boeing Aerospace Corporation, Philadelphia, PA (2000)

• Built e-commerce trading hub prototype for Taiwanese Boeing supply chain

Consultant, Calibre Systems Inc. Falls Church, VA (1995 - 2000)

• Develop ERP strategy for government clients

Consultant, Corporate Synergy Development Office (Gov’t. of Taiwan R.O.C.) (1998 - 2003)

• Developed e-commerce and B2B strategy for Taiwanese SME’s participating in US supply chains

Consultant, Novell Corporation (Herndon, VA) (2000)

• Developed process model for internal customer/supplier management system

Consultant, Naval Air Systems Command – Patuxent River Naval Air Station, MD (1999 - 2005)

• Modeled and helped define ERP process requirements for SAP implementation

Consultant, National Tsing Hua University (Taipei, Taiwan R.O.C.) (1997 - 2002)

• Designed and built e-commerce laboratory for Industrial Engineering Dept.

Consultant, Industrial Technology Research Institute (ITRI) - Taipei, Taiwan R.O.C. (1997-98)

• Developed a series of training seminars on ERP and enterprise integration.

Consultant, NIST - Manufacturing Extension Partnership, Martinsville, VA (1996)

• Developed a small business IT integration architecture for NIST SME customers

Consultant, GAMA Industries (Construction Group), Ankara, Turkey (1996-99)

• Designed an integrated process architecture in preparation for a large scale ERP implementation

Consultant, AEROQUIP Corporation (Automotive Group), Bassett, VA (1996)

• Designed an integrated accounting and HR solution in preparation for new corporate ownership

Consultant, O-Tech International, McLean, VA. (1995 - 2000)

• Designed and implemented a reengineered corporate process value chain

Consultant, RADVA Expanded Polystyrene Division, Radford, VA (1994-97)

• Designed a new cross-functional process management model along with a change management plan

Consultant, AGC Industrial, Manassas, VA (1994)

• Developed the requirements for a new mid-range ERP system

Consultant, Advanced Systems Technologies (ASTEC), Crofton, MD (1996-99)

• Developed a new wide area network and application architecture

Consultant, University of Lima, Lima, Peru (1997-98)

• Co-developed a three day ERP seminar for large businesses in South America

Consultant, Republic of South Korea - Joint Chiefs of Staff (1998)

• Developed a three day seminar to introduce the primary concept of the Joint Operations and Planning Execution System (JOPES) to the Korean ARMY

Consultant, KNowledge Information Technology Co. Ltd. (KNIT), Seoul S.K. (1998 – Present)

• Developed a process modeling and requirements traceability course for this customer

Consultant, DELMARVA Foundation for Medical Care, Easton, MD (1998-99)

• Developed a change management plan

Consultant, Chesapeake Center, Springfield, VA (1999)

• Developed an Internet strategy and IT architecture

Consultant, Association of Oil Pipelines, Wash. DC, (1999)

• Redesigned the existing Inter- and Intranet within a LAN/WAN architecture

Consultant, United States Trade and Development Agency (USTDA) (1995)

• ERP and process management redesign for the following Indonesian agencies. Indonesian Investment Coordinating Board (BKPM) (1995)
• Indonesian National Logistics Agency (BULOG) (1995)

Plant Systems Specialist (Production Control System Development), (1981-1984)

• Manager of a field operations team that supervised the installation and testing of new production control systems for modern tire and rubber-product production plants. This position included the supervision of equipment installation, and the training of permanent on- site production system technicians and computer system operators.

INVITED SEMINAR PRESENTATIONS

‌Strategic Planning and Organizational Change Management:, Developed and delivered four remotely televised evening lectures to KEPCO International Nuclear Graduate School (KINGS) (October 2014)
This effort was in support of Prof. Roger Stough’s (Korean Electric Power Corp. KEPCO/GMU cooperative program).

Public Sector ERP Implementation Practices, Presented one-day seminar to senior US Army leadership (Assistant Secretary of the Army, Flag levels and SES’s),Enterprise Solutions Competency Center, Ft. Belvoir, VA, June 2006

Service Oriented Architectures, Presented one-day seminar to senior US Army leadership (Assistant Secretary of the Army, Flag levels and SES’s), National Defense University, Fort McNair, Washington, DC, April 2006

Integrated Enterprise Architectures, 2-day seminar given to technical supervisors at the US Army Communication and Electronics Command Ft. Belvoir, VA, Oct. 2005

Using ARIS Process Modeling to define Requirements in an SAP Environment, 2-day seminar given to senior Naval Sea Systems Command officials, Fairfax, VA, Aug. 2002.

NAVY SAP Implementation Planning with ARIS/ASAP, 3-day seminar given to senior US NAVY officials, Norfolk, VA. July 2002. 

Public Sector ERP Implementation,1-day presentation given to senior public/private sector executives at Process World meeting, Philadelphia, PA. June 12-13, 2002.

Large Scale Public Sector Enterprise Integration, Presentation given to the commander and senior officers of the Taiwan National Defense Systems Management College (DSMC), Taipei, Taiwan, R.O.C. (June, 5, 2001) (with Thomas R. Gulledge, Jr.)

Internet Portal/Exchange Challenges, Developed and presented a 1-day seminar to the Taiwan American Chamber of Commerce (AmCham), Taipei, Taiwan R.O.C. (May 24, 2001)

Implementing Process Management In Public Sector Organizations, Developed and presented a 1- day seminar to public/private sector information technology executives and educators at National Chiao Tung University, Hsinchu, Taiwan R.O.C. (April 9, 2001)

Integrated Electronic Commerce, Developed and presented a 2-day executive seminar for the Taiwan Corporate Synergy Development Center, Taipei, Taiwan R.O.C. (1999) (with Thomas R. Gulledge, Jr.)

Joint Operations, Planning and Execution (JOP&E), Developed and presented a one day seminar for the Republic of Korea, Joint Chiefs of Staff (1998) (with Thomas R. Gulledge, Jr.)

CALS and Electronic Commerce, Developed and presented a 2-day executive seminar for the Taiwanese Center for Measurement Standards of the Industrial Technology Research Institute and the Ministry of Economic Affairs, Taipei, Taiwan, 1997 (with Thomas R. Gulledge, Jr.).

Integrated Cross-Functional Process Integration, Developed and presented a two day seminar to the Turkish Ministry of Finance, Ankara, Turkey, 1997 (with Thomas R. Gulledge, Jr. and Ruth Anderson)

Enterprise Integration: Vertical vs. Horizontal Integration, Developed and presented an indepth 3- day executive seminar for the University of Lima, - Lima, Peru, 1997 (with Thomas R. Gulledge, Jr.)

Enterprise Integration: A CALS Perspective, Developed and presented a 4-day executive training seminar for the Taiwan Industrial Technology Research Institute (ITRI) Taipei, Taiwan, 1997 (with Thomas R. Gulledge, Jr.).

RESEARCH INTERESTS

Systems Analysis & Design e-Commerce enabled Supply Chain Networks

Systems Engineering Large Scale B2B/B2C Systems Integration

Integrated Process Engineering ERP based Architectures and Methodologies that support Cross-Functional Process Integration

SERVICE -- PROFESSIONAL

International Conference Co-Chair and Organizer: International Federation of Information Processing (IFIP) Advances in Production Management Systems - APMS 2005, September 18 – 21, 2005 Rockville Md., - Co-sponsored with the National Institute of Standards and Technology (NIST)

Founding Member: Supply Chain Integration (IFIP WG4.7) Special Interest Group: Proceedings and reports published in Copenhagen, DK, October 2004 and Alexandria, VA, March 2005.

PROFESSIONAL/ACADEMIC JOURNAL AFFILIATIONS

Editorial Board (2004-present) of International Journal of Management and Enterprise Development (IJMED, ISSN 1468-4330)

Editorial Board (2004-present) of International Journal of Services and Standards (IJSS) (ISSN: Print 1740-8849, Online: 1740-8857)

Editorial Board (2004-2005) Journal of Computer Information System (JCIS)

Editorial Board (2008-present) International Journal of Sustainable Economy (IJSE)

PROFESSIONAL AFFILIATIONS

The Institute for Operations Research and the Management Sciences (INFORMS)

The Military Operations Research Society (MORS)

International Federation of Information Processing (IFIP) – full member of WG 5.7

SERVICE AWARDS

GMU Career Connection Faculty Award (April, 2014 nominee)

PUBLISHING AWARDS

Emerald Publishers, Literati Award for best paper 2003 in Industrial Management & Data Systems Journal (with Thomas R. Gulledge)